Comic showing transparency vs. confusion at PAWSDWhen the lights are on, everyone sees clearly. When they’re off, decisions get made in the dark — and trust fades.


Millions Spent, but Little to See

Every year, PAWSD manages $56 million in water and sewer services for our community.
That’s nearly the same budget as the Pagosa Springs Medical Center (PSMC), which operates our regional hospital.

But here’s the problem:

For ratepayers, that means decisions are being made without clear reporting on how funds are spent, how much cash is on hand, or where projects stand.

When the lights go out on transparency, it’s easy for confusion — and mistrust — to grow.


A Tale of Two Boards

Here’s a quick side-by-side comparison of how the two districts handle transparency and governance:

PracticePSMC (Hospital District) ✅PAWSD (Water District) ❌
Monthly Financial ReportsYes – Budget vs. actual, cash reserves, revenue trendsNo – None provided
Committee Written ReportsYes – Finance, Facilities, Strategic Planning, Medical StaffNo
Consent Agenda for Routine ItemsYes – Streamlined approvals save timeNo – Every item takes up board time
Public Comment RulesClear and structuredUnclear / informal
Archived PacketsYes – Easy for public reviewNo – Not preserved online; Board minutes haven’t been posted for eight months.

Why This Matters

Without transparency, ratepayers can’t answer simple questions like:

  • How much cash does PAWSD have on hand?
  • What are the current costs of water production or leak repairs?
  • Which capital projects are on schedule and on budget?
  • How much has been spent on affordable housing over time, and what are the affordable housing water and sewer fund balances?

Example: In August, PSMC’s report showed they had 109.5 days of cash on hand,
plus upcoming challenges related to Medicaid revenue.

PAWSD? No data was provided — not even a simple budget vs. actual summary.


How PAWSD Can Improve

Our local water district can make immediate changes to increase accountability and public trust.
Here are four top recommendations:

PriorityRecommendationImpact
HighAdd monthly financial summaries with key metricsBetter oversight and accountability
HighRequire Finance & Infrastructure Committees to submit written reportsStreamlined, informed decision-making
MediumAdopt a Consent Agenda for routine approvalsFaster, more focused board meetings
MediumProvide narrative context for each decision itemIncreased public understanding

Bringing the Lights Back On

Transparency isn’t just a best practice — it’s a responsibility when managing millions of dollars in taxpayer and ratepayer funds.

When public boards operate like PSMC, with clear reporting and open communication, trust grows.

When they don’t, ratepayers are left in the dark.


Take Action

You can help bring accountability to PAWSD:

  • Attend a board meeting – Check the schedule
    here.
  • Sign up for updates – Get transparency news at
    pausepawsd.com.
  • Ask questions – Request financial reports and committee updates directly from the district.

The more our community shines a light on local governance, the stronger and more transparent our district will become.


14 responses to “Turn on the Lights: Why PAWSD Needs Greater Transparency”

  1. Christa Chagra Avatar
    Christa Chagra

    Hey Carl, maybe you can include emails of the board members so we can reach out to them directly…or whomever you believe we should reach out to for the most impact.

    1. Carl Young Avatar

      Hi Christa. I don’t feel it is my place to publish the email and phone numbers for board members. The county and the town publish contact information for their elected officials. Those are printed every week in the SUN. PAWSD does not. To me, keeping phone numbers and email out of the public eye is another example of PaWSD secrecy. I can already hear the complaining “we can’t afford phones for our board members” out of their $50 million budget. Phone plans are cheap, and Google Voice and other products are free.

    2. Alex Boehmer Avatar
      Alex Boehmer

      Anyone wishing to have there concerns addressed can contact me at +19708804850. I encourage those who disagree or do not understand what PAWSD is doing attend our regular board meetings and speak their mind. There is a lot of inaccurate information posted in regards to PAWSD and u am happy to answer any questions anyone has.

      1. Carl Young Avatar

        Hi Alex,
        Thanks for coming aboard. Anything you would like to clarify?

      2. Carl Young Avatar

        Hi Alex,
        Any chance PAWSD will put phone numbers and email contact info on your website like the town and the county? Thanks

    3. Alex Boehmer Avatar
      Alex Boehmer

      Anyone wishing to have there concerns addressed can contact me at +19708804850. I encourage those who disagree or do not understand what PAWSD is doing attend our regular board meetings and speak their mind. There is a lot of inaccurate information posted in regards to PAWSD and u am happy to answer any questions anyone has.

  2. Lise Avatar
    Lise

    https://www.irs.gov/pub/irs-news/fs-08-13.pdf

    Just putting this out there, in case of PAWSD being a non-profit and if so, would they be violating the standards of their existence as a non-profit?

    1. Carl Young Avatar

      Hi Lise. Thanks for the question. PAWSD is a government agency with a publicly-elected board. Technically it is a special district, just like the many road special districts in the county. Unlike those special districts, only a tiny portion of PAWSD revenue is from property taxes and regulated by TABOR. Most its money come from your monthly water and sewer rates. PAWSD can set those at any level it chooses.

  3. TerryClifford Avatar
    TerryClifford

    Excellent

  4. Wally Printz Avatar
    Wally Printz

    I what to know how PAWS can fine us and not inform us that they are fining us. I called them and they said they mailed a letter out, but all the people I have talked to including myself have not received any letter from PAWS. But they make it very clear when they fine you $515.00 and your water bill is 323.00. I have picture of PAWS letting water over flow out of village lake. Paws is leaking a ton of water and we are paying for it. I believe they need to show us were all the money is going!! When I moved here we got 10,000 gallons for are usage a month and then they lowered it to 8,000 gallons and now it’s 4,000 gallons. Somebody is miss managing money!!

    1. Carl Young Avatar

      Hi Wally. You have put your finger on one of my PAWSD pet peeves. PAWSD publicizes only the minimum information required by law. That usually takes the form of a legal notice. (Board minutes haven’t been updated for months. There are recordings of board meetings, but there is no information about what was discussed on the recording.)
      In the specific case of the drought rates, they did send out an email notice. You have to sign up for those. The SUN also published an article. I can’t remember if the rate changes were in the fine print on my paper bill.
      If you go to Pay My Bill on the PAWSD website, you will be greeted with a splash screen that says nothing about drought surcharges.Splash screen 2025-09-19

  5. Rod Proffitt Avatar
    Rod Proffitt

    Thanks Carl! I hope people take the time to go through you work. It’s well done – especially by comparing PAWSD to the hospital.
    As you know, the water loss report is important to me. Since PAWSD has no conservation program, fixing the water losses in the treated water system was a convincing factor in getting the State to work with PAWSD on the 3-Way Agreement. It’s not financial, but those water losses impact rates big time.

    1. Carl Young Avatar

      Thanks, Rod. In my view, PAWSD should be numbers-driven. GET MAD seems to be the operating philosophy rather than GET STUFF DONE.

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